Effective Date: 08 August 2024
This Privacy Policy describes how Wheelz Connect (“we,” “us,” or “our”) collects, uses, and discloses personal information when you use our online booking platform for vehicles and tour packages. This Privacy Policy applies to all users of Wheelz Connect, including hosts and users (collectively referred to as “you” or “your”).
You must be at least 18 years old to create an account on Wheelz Connect. By registering for an account, you represent and warrant that you are at least 18 years of age.
When you create an account on Wheelz Connect, we collect personal information such as your name, email address, contact number, and location.
When you make a booking, we collect information such as your travel dates, destination, vehicle preferences, and any additional requests or requirements.
For renters, we may require you to upload your driver’s license for self-drive rentals or any other valid identification for rentals with a driver or tour packages.
Wheelz Connect is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.
We use the personal information we collect to facilitate the booking process, connect hosts and users, and provide the requested services. This includes sharing your booking information with the relevant host.
We may use your personal information to communicate with you regarding your bookings, updates, special offers, and promotions related to Wheelz Connect. You can opt out of receiving marketing communications at any time.
We may use your personal information to analyze user behaviour, improve our platform, and enhance the user experience.
When you make a booking, we may share your personal information with the host to facilitate the rental or tour package. This includes your name, contact information, and any specific requirements or requests.
We may engage third-party service providers to perform functions on our behalf, such as payment processing, identity verification, and customer support. These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of the data.
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with legal processes, or respond to lawful requests from public authorities.
We take the protection of your personal information seriously and have implemented various security measures to safeguard your data. These measures include encryption, access controls, and regular monitoring of our systems to detect and prevent unauthorized access or breaches.
We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
While we strive to protect your personal information, it is important for you to also take steps to protect your own privacy. This includes maintaining the confidentiality of your account credentials, not sharing them with others, and promptly notifying us if you suspect any unauthorized access or use of your account.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may use cookies and similar technologies to collect information about your usage of our services, improve the user experience, and analyze trends. You can manage your cookie preferences through your browser settings.
Your personal information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your jurisdiction. By using Wheelz Connect, you consent to the transfer and processing of your personal information in accordance with this Privacy Policy.
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You can exercise these rights by contacting us at support@wheelzconnect.app.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the appropriate regulatory authorities in accordance with applicable laws and regulations.
We welcome your feedback and suggestions regarding our services. If you choose to provide us with feedback, we may collect and use that feedback to improve our services and address any issues or concerns you may have.
If you have provided your consent, we may send you marketing communications about our products and services. You can opt out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our app or through other communication channels.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@wheelzconnect.app.
We are committed to maintaining the privacy and security of your personal information and regularly review our practices to ensure compliance with applicable privacy laws and regulations.
By using Wheelz Connect, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
Effective Date: 08 August 2024
By creating an account, you confirm that you are at least 18 years of age and agree to comply with our Terms of Service and this Privacy Policy.
