Terms and Conditions – Wheelz Connect

Terms and Conditions

These Terms and Conditions (“Agreement”) govern the use of the Wheelz Connect platform (“Platform”), provided by Wheelz Connect (“Company”). By accessing or using the Platform, you agree to be bound by this Agreement. Please read these terms carefully before using the Platform.

Platform Usage

1.1 Eligibility

The Platform is available to individuals who are at least 18 years old and capable of entering into a legally binding agreement. By using the Platform, you represent and warrant that you meet these eligibility requirements.

1.2 User Account

To use certain features or services on the Platform, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

1.3 User Conduct

Users must use the Platform in a responsible and lawful manner. Any misuse, unauthorized access, or violation of the terms may result in the termination of the user’s account.

Host Responsibilities

2.1 Vehicle or Tour Listings

Hosts may list vehicles or tour packages on the Platform at their reasonable price. Hosts are responsible for providing accurate and detailed information about their listings, including vehicle specifications or tour details. Hosts must ensure that the information provided is truthful, up-to-date, and reflects the actual condition and offerings.

2.2 Terms and Policies

Hosts are responsible for setting clear terms, rules, and policies for their listings. This includes specifying pickup and return locations, availability dates and times, mileage limits, driver’s license code or restriction requirements, fuel policies, and any other specific requirements or conditions. Hosts must communicate these terms and policies clearly to users.

2.3 Compliance with Laws

Hosts must comply with all applicable laws and regulations, including obtaining any necessary licenses, permits, or certifications required for offering their vehicles or tour services. Hosts should also adhere to local, regional, and national regulations regarding vehicle safety, insurance, and licensing.

2.4 Vehicle Maintenance and Safety

Hosts are responsible for maintaining the safety and cleanliness of their vehicles. Regular maintenance, inspections, and necessary repairs should be performed to ensure that the vehicle is in good working condition. Hosts should also provide safety equipment as required by law.

2.5 Pricing and Payment

Hosts have the freedom to set their own prices for vehicle rentals or tour packages. The Company does not interfere with pricing decisions. Payment processing may be facilitated through the Platform, and the Company may deduct a service fee or commission from the host’s earnings.

User Responsibilities

3.1 Account Verification

Users may create an account and choose services that suit their needs. Renters must upload a valid driver’s license for self-drive rentals and any other valid ID for rentals with a driver or tour packages.

3.2 Agreement with Host

Users agree that any agreement, transaction, or interaction with a host is solely between the user and the host. The Company serves as a platform to connect users and hosts and does not assume any liabilities or responsibilities arising from such agreements or interactions.

3.3 Verification Process

Users must comply with the verification process and provide accurate and valid identification documents as required. Failure to do so may result in the inability to access certain services on the Platform.

Company Disclaimers

4.1 Liability

The Company does not assume any liability for the actions, omissions, or conduct of users or hosts on the Platform. The Company does not guarantee the accuracy, reliability, or quality of any listings, services, or content provided by hosts.

4.2 Third-Party Services

The Platform may contain links or references to third-party websites or services. The Company does not endorse or control these third-party services and is not responsible for their content or actions.

4.3 Insurance Coverage

The Company does not provide insurance coverage for vehicle rentals or tour packages. It is the responsibility of the host and the user to ensure that they have appropriate insurance coverage for their activities.

General Provisions

5.1 Modification

The Company reserves the right to modify or update this Agreement at any time. Any changes will be effective upon posting on the Platform. Users are encouraged to review the Agreement periodically.

5.2 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Philippines. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in the Philippines.

5.3 Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

5.4 Intellectual Property

The Platform and its content, including logos, trademarks, and copyrighted materials, are the property of the Company. Users are prohibited from using, copying, or distributing any of these materials that will generate income without prior written consent.

User Reviews and Ratings

6.1 Feedback System

Wheelz Connect has a feedback system that allows users to leave reviews and ratings for hosts and vice versa. These reviews and ratings help maintain the quality and trustworthiness of the platform. Users and Hosts are encouraged to provide honest and accurate feedback based on their experiences.

Cancellation and Refunds

7.1 Cancellation Policy

Users and hosts are responsible for adhering to the cancellation policy stated in the listing. The cancellation policy may vary depending on the host’s preferences. Users should review the cancellation policy before making a reservation or booking. The company will grant the cancellation or refund in favor of the rules set by the host on his listings.

Liability and Indemnification

8.1 Limitation of Liability

Wheelz Connect is not liable for any damages, losses, or injuries that occur during the use of the platform or any services provided by hosts or users. Users and hosts agree to indemnify and hold the company harmless from any claims or liabilities arising out of their use of the platform.

Termination of Account

9.1 Account Suspension

Wheelz Connect reserves the right to suspend or terminate a user’s account for any violation of the Terms and Conditions or for any other reason deemed necessary by the company. Users will be notified of any account suspension or termination.

Governing Law and Jurisdiction

10.1 Applicable Law

The Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where Wheelz Connect is headquartered. Any disputes arising from the use of the platform will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Intellectual Property

11.1 Ownership

Wheelz Connect retains all intellectual property rights related to the platform, including but not limited to the website, mobile applications, logos, trademarks, and content. Users are prohibited from using, copying, or distributing any intellectual property belonging to Wheelz Connect without prior written consent.

Privacy Policy

12.1 Data Collection and Protection

Wheelz Connect collects and processes personal information in accordance with its Privacy Policy. The company takes appropriate measures to protect user data and only uses it for the purposes stated in the Privacy Policy.

Prohibited Activities

13.1 Violation of Laws

Users are prohibited from engaging in any activity that violates applicable laws or regulations. This includes, but is not limited to, fraudulent activities, illegal transactions, harassment, or any activity that could harm the reputation of Wheelz Connect.

Dispute Resolution

14.1 Mediation and Arbitration

In the event of a dispute, users agree to first attempt to resolve the issue through informal mediation. If the matter cannot be resolved through mediation, the parties agree to submit to binding arbitration as the final resolution method.

Modifications to the Terms and Conditions

15.1 Updates and Changes

Wheelz Connect reserves the right to modify or update the Terms and Conditions at any time. Users will be notified of any changes, and continued use of the platform after the modifications indicates acceptance of the updated Terms and Conditions.

User Responsibilities

16.1 Account Security

Users are responsible for maintaining the security of their accounts. This includes keeping login credentials confidential and promptly reporting any unauthorized access or suspicious activity.

16.2 Accurate Information

Users must provide accurate and up-to-date information when creating and updating their profiles. This includes personal information, vehicle details, and any other relevant information required by Wheelz Connect.

16.3 Compliance with Laws

Users are responsible for complying with all applicable laws and regulations while using the platform. This includes, but is not limited to, traffic laws, insurance requirements, and any other legal obligations.

Host Responsibilities

17.1 Vehicle Condition

Hosts are responsible for ensuring that their vehicles are in good working condition, properly maintained, and meet all legal requirements for roadworthiness.

17.2 Insurance

Hosts must have valid and adequate insurance coverage for their vehicles. This includes third-party liability insurance and any other coverage required by local laws.

17.3 Listing Accuracy

Hosts must provide accurate and detailed information about their vehicles in their listings, including availability, pricing, and any additional terms or conditions.

User Reviews and Ratings

18.1 Feedback System

Wheelz Connect provides a feedback system for users to leave reviews and ratings for each other. Users are encouraged to provide honest and constructive feedback to help maintain the quality and trustworthiness of the platform.

18.2 Prohibited Content

Users are prohibited from posting any content that is false, misleading, defamatory, discriminatory, or violates any third-party rights. Wheelz Connect reserves the right to remove or edit any content that violates these guidelines.

Limitation of Liability

19.1 Disclaimer

Wheelz Connect is not responsible for any damages, losses, or liabilities incurred by users while using the platform. Users acknowledge and accept that they use the platform at their own risk and agree to release Wheelz Connect from any claims or disputes arising from their use of the platform.

Governing Law and Jurisdiction

20.1 Applicable Law

The Terms and Conditions are governed by the laws of the jurisdiction where Wheelz Connect is registered. Any disputes arising from the Terms and Conditions will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Acceptance of Terms

It is important for users and hosts to thoroughly read and understand the complete Terms and Conditions before using the platform. By using the Wheelz Connect Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.